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Frequently Asked Questions

How closely does the AI agent resemble a real human in conversation?

Our AI agents sound surprisingly human — they understand questions, respond naturally, and hold real conversations with your customers. You can even choose a custom voice that fits your brand, whether that’s friendly and casual or professional and confident. Unlike real staff, your AI agent never takes time off, never gets tired, and is available 24/7 to support your business and your clients.

What’s the timeline to build and integrate an AI agent into my business?

The average setup takes 2 to 4 weeks, depending on the complexity of your business and the plan you choose. Simpler setups can be completed faster, while more advanced integrations may take a bit more time. Regardless of the timeline, we work closely with you to customize the AI agent and supporting services to match your specific goals, industry, and customer experience. From voice selection to workflows and integrations, everything is tailored — ensuring your AI agent is fully aligned with your business needs and ready to deliver real results.

How do I train the AI agent to do new tasks?

Ongoing training and updates for your AI agent are included in your monthly plan. As your business evolves, we’ll make all necessary adjustments to ensure the agent stays aligned with your latest services, messaging, and workflows.

What if the AI agent cannot answer to certain customer inquiries?

The more information you share about your business and services, the better we can train your AI agent to handle calls and engage with your customers effectively. Limited details mean limited capabilities. If the AI agent encounters a question it can’t confidently answer, it can seamlessly forward the call to a manager, route it to voicemail, or trigger an email notification so your team can follow up with the customer directly.

Can the AI agent send text messages and emails?

Yes! Our AI agents can send SMS messages and emails to respond to common customer inquiries. However, their ability to provide detailed answers through text depends on how much information they’ve been trained with. The more details you provide about your business, the better we can equip the AI to respond accurately and effectively.

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